Integrate Service - FreshSales
I. Cases
1. Normal Cases
- Click To Call
- Iframes
- CRM call logging
- CRM create new contact
- Click to view CRM object
- Click to SMS
2. Challenge Cases
3. Special Cases
II. Config
- ID Callcenter
- Host
- Description
- Fields
- domain
- Authorization
1. Info
- Example: Info
2. Iframe
- Example: Iframe
III. Endpoint Table
| Method | Url | Trigger | Description | Parameters | Hard Params | Response Type |
|---|---|---|---|---|---|---|
| POST | https://:domain.myfreshworks.com/crm/sales/api/phone_calls | none | domain : path, Authorization : header, phone_call : body | |||
| POST | https://:domain.myfreshworks.com/crm/sales/api/sales_accounts | none | domain : path, Authorization : header, sales_account : body | |||
| POST | https://:domain.myfreshworks.com/crm/sales/api/contacts | none | domain : path, Authorization : header, contact : body | |||
| POST | https://:domain.myfreshworks.com/crm/sales/api/notes | none | domain : path, Authorization : header, note : body | |||
| GET | https://:domain.myfreshworks.com/crm/sales/api/:object/:id?include=:include | none | domain : path, Authorization : header, id : path, object : path, include : path | |||
| GET | https://:domain.myfreshworks.com/crm/sales/api/search | none | q : query, include : query, domain : path, Authorization : header |
- referenceDocs: FreshSalesApi